Smart Connected Products
Create more value with smarter equipment
How can you accelerate product development cycles and optimize performance in the field? Leverage smart connected products to offer your customers differentiating digital services and create loyalty through an improved customer experience.
Smart connected products enable you to deliver new innovative solutions: remote monitoring, smart field services, and performance optimization. But it doesn’t end there. As you learn more about how your customers use your products in the field, you’ll be able to evaluate if a service-based business model can deliver greater value for both you and your customers.
In the past our company was regarded primarily as a component supplier, but now we are a solution provider including hardware, software, and services, meeting our customers’ needs in ways they never expected before.

Oliver Prang
Expert Digital Business Development
SMC
A good, physical product is not enough
In the past, most manufacturers built their reputations by making high-quality physical goods. In the face of increasing competition and changing customer expectations, it’s no longer enough to sell a great product. Instead, manufacturers are finding that offering smart, connected products is key to building stronger customer relationships and more resilient revenue.The Connected Ecosystem is becoming the rule, not the exception
Operators of your products are increasingly demanding equipment that can integrate into their ecosystem, orchestrating data across physical assets and sensors, software systems, and cloud providers. The operators of your products maintain a robust network of device partners, software solutions, system integrators, and cloud hyperscalers for you to integrate into.Advances in AI are increasing the value of connected assets
More sophisticated AI modeling is built on the availability and quality of ever more data. As AI continues to develop, the ability to create valuable digital services around smart field services and performance optimization will accelerate and become ever more important to remaining competitive.The need to climb the IoT maturity curve
Your journey to making smart connected products isn’t all or nothing. Take steps up the IoT maturity curve and create value at each phase. Technical capabilities go hand in hand with your evolving business strategy to offer new value-added connected products and services.The numbers tell the story
25%
average margin on IoT-enabled service contracts, compared to 10% margins for physical equipment sales.
Source: IIoT World
41 months
to launch connected products, up from 23 months 4 years ago.
Source: IoT Analytics
48%
of connected asset initiatives require substantial technical changes to scale.
Source: Beecham Research
“Plug and play” any device to connect your equipment
Plug in any device and the platform will automatically accommodate its capabilities and map the data to a unified yet extensible domain model independent of the protocol it is using.
Deploy across the edge to cloud continuum
Run your IoT solution at the edge with all the features of Cumulocity on the cloud. That means that even in air-gapped on-premises networks, you’ll have access to ready-to-use cockpit apps, code-free device management, self-service analytics, as well as cost-efficient data storage.

Keep your assets secure
Safeguard your deployment with state-of-the-art authentication and encryption mechanisms.
Easily manage your device credentials and certificates in the UI.

Easily build models of your assets
Effortlessly define and manage your data model schema with intuitive asset models and asset properties.
These act as blueprints, simplifying the process of representing your physical assets within the platform.

Optimize the user experience
Customize dashboards to suit different user personas, group devices, and assets for a clear and actionable view of your IoT ecosystem.






