
Customer success story
Toollive innovates 4 new digital services within a year using Cumulocity
Customer

Challenges
- Lack of visibility and tracking difficulties: Customers couldn’t easily see if equipment was ready for use or where it was located, leading to delays and inefficiencies.
- Limited maintenance intelligence: Maintenance was reactive, not predictive.
- No centralized data: Information was scattered across systems and not easily accessible.
- No leasing marketplace: Customers had no way to find or borrow tools during shortages.
- Technology gaps: Their original custom-built platform couldn’t scale or adapt quickly enough to meet growing business needs.
Outcomes
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Fast, lean launch: Toollive launched its first service in just 4 months with a two-person team—fully operational across 5 airline customers with 7,000+ assets onboarded in the first year.
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Rapid expansion and scalability: Grew from 250 to 750 connected devices in just 8 months, with a pipeline targeting 1,000+ more.
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Real-time visibility and automation: Tracking 40,000+ critical assets in real time, improving transparency, access, and reducing downtime.
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New revenue and profitability: Tool Leasing service alone generated enough ROI to make Toollive profitable in its first year.
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Digital differentiation: Launched 4 new digital services in 11 months, establishing a future-ready, digital-first service portfolio.
We needed a platform that could do more than just connect devices—it needed to enable digital services and business innovation.

Paul-Emmanuel Faidherbe
CTO
Toollive
Details
Toollive needed a platform that balanced flexibility with a clear business focus; fast, scalable, and easy to integrate with ERP, CRM, and external systems. Their CTO already knew Cumulocity from his work as a system integrator and trusted its ability to deliver results.
With Cumulocity, Toollive developed and launched a suite of digital services that redefined tooling management:
- Tool Leasing Marketplace: Renting specialized tools during shortages—creating new revenue streams.
- Tool Park Management: A centralized dashboard for all tools, maintenance records, documents, and external integrations.
- Tool Tracking: Real-time GPS tracking for high-value tools with geofencing and alerts.
- Tool Services: End-to-end lifecycle management from quote to retirement.
- Cockpit Dashboard: Customer-facing status view with predictive maintenance insights.
All of this was built on Cumulocity’s scalable, microservice-based architecture, integrated with Toollive’s existing systems.
Don’t reinvent the wheel—build your own business rocket. Cumulocity let us focus on what matters: solving real business problems. In just four months, we built what would’ve taken years with custom development. The platform strikes the perfect balance: flexible enough to adapt, but focused enough to deliver value. — Paul-Emmanuel Faidherbe, CTO, Toollive