Product Analytics & In-App Engagements
Understand how users interact with your product
What can I expect?
The Product Analytics & In-App Engagements service package provides you with an unified data foundation that brings together user behavior, feature adoption and engagement patterns across your entire Cumulocity platform.
This service offering is not merely a technological implementation but a strategic investment in transforming your customer relationships, fostering deeper engagement and driving sustainable business growth through intelligent, data-informed decision-making.
All services are provided remotely within a previously agreed timeframe based on a fixed price contract.
How does it work?
- Activation and configuration of the tracking Microservice as well as user setup for secure access.
- Definition and configuration of key business metrics and product features.
- Segmentation of user data to support targeted insights.
- Deployment of dashboards to provide a clear activity and adoption baseline.
- Setup of in-product engagements such as tooltips and dialogues.
What will I gain?
- Actionable insights into user behavior and platform interaction.
- Accelerated end user onboarding and activation.
Who should participate?
- Business Analyst
- Product Owner
What results can I expect from this offer?
- A solid data foundation with complementing dashboards capturing user behavior and interaction patterns.
- Key metrics which help you understand adoption, engagement and overall product usage.
- Segmentation and in-product engagement capabilities to deliver timely, contextual messages.
- Data-informed engagement strategies that support ongoing retention and product success.