Pricing based on your data
Starter
For small businesses€215/month billed annually
- Everything you need to start your AIoT journey
- Fixed price with zero risk
Unlimited number of users
Up to 1 message/sec
Up to 2.5M messages/month
One tenant
95% uptime guarantee
Community support
Business
For mid-sized and growing businessesUsage based billing
- Build upon Cumulocity with additional tenants and microservices
- SSO and many more advanced features
Unlimited number of users
Up to 100 msgs/sec
250M messages/month
Multiple tenants within one region
99.9% uptime guarantee
Silver support: response within 1 business day
Predefined security policies
Enterprise
For large organizationsCommit to consume billing
- Scale seamlessly with predictable, consumption-based billing
- Uptime guarantee
- Get priority support
- Tailored to your specific needs and security policies
Unlimited number of users
Unlimited number of messages per month
Multiple tenants in your selected region
Dedicated infrastructure 99.9% uptime guarantee
Gold support: response within 1 day and prioritized queuing Configurable security policies
Trusted by leading industrial equipment companies
500+
50M+
99.9%
Detailed plan information
What's included?
Frequently asked questions
Your subscription cost depends on several factors including the plan you choose (Starter, Business, or Enterprise), the number of messages, events and alarms your connected devices are sending, data volume processed, storage requirements, and additional features you need. Contact our sales team for a detailed cost breakdown based on your specific requirements. Submit the form and we will reach out to you
Usage is calculated based on the number of messages sent from your devices, data storage consumed, API calls made, and other platform features utilized. For Business and Enterprise plans, we use consumption-based pricing where you only pay for what you use. Contact our sales team for a detailed cost breakdown based on your specific requirements.
Billing cycles depend on your plan type. Starter plan is billed annually, while Business and Enterprise plans have custom billing arrangements. You’ll receive detailed invoices with usage breakdowns and can set up automatic payments.
Our free trial gives you full access to the Cumulocity AIoT core platform for 30 days, including device connectivity, data visualization, basic analytics, and API access. You can connect up to 10 devices and explore all core features to evaluate if the platform meets your needs. Start your free trial.
These plans are customized based on your specific infrastructure, security, and support requirements. Contact our sales team for a personalized quote. We’ll assess your needs and provide a detailed proposal including setup, monthly costs, and all available customization options.
Support levels vary by plan: Starter plan includes Community support. Business and Enterprise plans include 24/7 support, support portal access, phone and email support. Enterprise plan includes priority support. All plans have access to our comprehensive documentation and community forums.
Check support plans here.
Yes! We offer extensive self-service resources including detailed documentation, API references, video tutorials, best practice guides, and a community forum. Our knowledge base covers everything from basic setup to advanced integrations and troubleshooting. Check our Documentation and Community forum for more information.
