Telic GmbH offers GPS-based devices for diverse industrial purposes, varying battery lifetime and ruggedness requirements.

Cumulocity can record the coordinates of the devices centrally and enables you to create additional business logic on top of the data (for example, sending an email when a geofence is left).

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The following document describes how to configure the device for use with Cumulocity and how to connect it to your Cumulocity account. Moreover it provides an overview on the data that can be created.

Configuring the device

To connect a Telic device to Cumulocity, you need to

To make the tracker send data to Cumulocity, perform the following steps in the Telic Configuration Tool.

  1. Open the Communication configuration tab.

  2. In the Server section, click New.

  3. Specify a Profile name (for example, “Cumulocity”).

  4. Set the IP address to “”.

  5. Set the Port to “9090”.

  6. Verify that IP Mode is set to “TCP”.

  7. Verify that the settings in the Network section (APN, user, password) are applicable to the SIM card that you inserted into the device.

  8. The Control Center field specifies the number to which SMS messages from the tracker are sent.

  9. Click Save to save your settings.

Telic Communication Configuration

To disable “Acknowledge”, follow these steps:

  1. Open the Device configuration tab.

  2. If you have not yet created an own device configuration profile, click New.

  3. Make sure that the checkbox Enable Acknowledge on the top right is clear.

  4. Click Save to save your settings.

Telic Device Configuration

GPS accuracy reporting is not available on all Telic devices. To enable accuracy reporting, follow these steps:

  1. On the Device configuration tab, select the checkbox Use extended config and click Setup extended config.

  2. Open the Logging Type tab.

  3. Select the checkbox Extended Data (incl. DOPs and Accuracy).

Telic Device Configuration

Finally, perform the following steps to send the data to the device.

  1. Open the General tab.

  2. Verify that the device profile and the server profile that you edited previously are selected on the top left.

  3. Click Send.

Once you have set up the profiles, you can send the profiles to other trackers as well. You just have to repeat the “Send” steps.

Registering at Cumulocity

Before you can connect a device to the Cumulocity platform, you first need to register it.

Register and connect a device

Follow the instructions in Device Management > Connecting devices in the User guide to register and connect your device.

Info: To register your device, you need the IMEI number of the device which is provided below the barcode on the sticker. You need to enter the first six digits as IMEI.

Register the tracker agent

If this is the first tracking device you connect to your tenant you next need to register the tracker agent.

  1. Again, click Register device and select General device registration.

  2. In the Device ID field, enter “tracker-agent-{tenant}” (where {tenant} is your tenant name) and click Next.

  3. Click Accept once it shows up.

Info: Clicking Accept in the agent registration will only work if you have previously requested a first tracker device.

The device will now send location data according to the device configuration that you set.

Info: Cumulocity currently assumes that the “Extended IMEI reporting” option is switched off.

Troubleshooting tracking devices

Here are some general hints in case your tracking device does not connect to Cumulocity or shows incorrect data:

Getting additional functionality

If you need support for particular features of the tracker models, send an email to

Data created by Telic device


Telic creates the following events:

The central point is location event which has the following properties:

Telic events are listed here:

Telic Events


Telic creates the following measurements:

Telic measurements are presented in the graphs:

Telic Measurements